Webinars

  October 22, 2009 at 02:00PM ET

In today’s tough economy, every company is looking for ways to increase cash flow—and some are simply trying to survive.

Reducing and controlling customer deductions (also known as “chargebacks”) can help add hundreds of thousands—if not millions—of dollars to your company’s bottom line, but successfully managing deductions can be tough.

Challenging economic times demand a proactive strategy. Learn how to increase your profitability by improving vendor compliance—and stop leaving money on the table at this just-announced IOMA webinar.

While often considered as the “cost of doing business” or “retailer profit centers,” credit professionals know that certain deductions are controllable and can be prevented by vendors.

This invaluable webinar, led by one of the leading experts on deduction management, Jessica Butler of Attain Consulting Group will show you how to increase profitability by improving vendor compliance and your company’s bottom line.

Attend this 90 minute program and you’ll come away with proven strategies and specific steps to reduce and control deductions, resolve issues, and have more success in negotiating recoveries and settlements with your customers.

Join IOMA and deduction management expert Jessica Butler on Thursday, October 22nd at 2PM ET and you will learn:

• Common myths surrounding retail deductions and the real reason many companies struggle to prevent & control them
• 5 Critical steps needed to Take Control and Prevent Deductions
• Current deduction management Best Practices, including enabling technologies
• Key strategies for building effective cross-functional communication & coordination—the number-one internal challenge in managing deductions
• 7 steps for successful customer settlements
• Negotiation tips & strategies
• Results of the 2009 Credit Research Foundation (CRF) Deduction Survey of over 700 companies

Plus, get answers to your toughest questions in the LIVE Q&A session following the presentation. AND, you can invite your entire team, for one low price!

Register today for just $275 - IOMA subscribers pay just $245. Unable to attend? Order the CD now!

FEATURED FACULTY

Jessica Butler
Founder, Attain Consulting Group

Jessica Butler is the founder of Attain Consulting Group, a deduction and chargeback management advisory firm. Creating Attain after discovering her passion and talent for helping companies reduce chargebacks and deductions, Jessica is still personally involved with every client. Known throughout the industry as an expert and thought leader in the area of deduction management and negotiation, Jessica is frequently published and is a highly sought-after speaker at conferences and seminars. Through the creation of the Compliance Advisory Board, Jessica leads a prestigious group of companies in the development of Best Practices surrounding current chargeback and deduction issues. A former partner with the International Accounting and Management Advisory firm of Grant Thornton, LLP, Jessica has over 23 years of consulting experience and has dedicated most of the past decade to focusing on deduction and chargeback management.