Research Reports

The answer to making your security investment a business benefit is not to continue to gamely develop new security programs and continue to shift your security priorities.

Instead, your first steps should be to make future improvements by establishing meaningful performance metrics, tracking them continuously, and then spotting problems long before they become a major security event.

The days of simply compiling data about past performance to fill out your quarterly incident charts are over. This is a new era.

Physical Security Performance 2009, written by Garett Seivold, editor of IOMA’s Security Director’s Report newsletter, and based on the survey responses of 275 security professionals, is designed to help you 1) set up the performance measures that are right for your company, 2) get the attention of top management, and 3) successfully ‘sell’ your current and future security ideas to them.

With this IOMA Research Report, you’ll learn to:

• Create performance measures that will establish transparency (and thus accountability) and show the true consequences of your company’s decisions about security.

• Develop, track and report on performance measures and conduct cost-benefit analyses that will demonstrate that you have a business mindset and understand how security activities link to the broader business goals.

• Use performance metrics as a way to improve protection without being dependent on actual incidents.

• Motivate your security staff with performance measures that will challenge them to increase their productivity in regular tasks. Management experts agree that workers’ interest and effort improve when they are given specific challenges.

• Use performance measures to manage your security operation and meet corporate challenges and mandates, just like other corporate departments. So, for example, you’ll learn how to clearly report cost savings from your security budget to your senior managers, and to position it as a contribution to corporate goals.

• Use performance metrics as a way to continually improve your protection without being dependent on actual incidents.

• Provide metrics as evidence to justify security expenses during a slumping business environment, like today’s.

• And more.

The report features over 50 comprehensive Charts and Tables, covering security performance measurement, benchmarks, how to calculate and communicate ROI, and more.

Nine extensive appendices include case studies, sample performance programs and their measures, sample service agreements that include measuring performance, checklists, examples of cost accounting, and an overview of how to use near-miss incidents as performance indicators.

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To review this report's Table of Contents and Introductions, click here.