Research Reports

This exclusive IOMA study, conducted by IOMA’s research and editorial staff, reveals clear, concise benchmark data to help you set productivity goals and control your payroll costs.

Dedicated solely to payroll department benchmarks, this comprehensive guide is a gold mine of guidance for you. Based on responses from hundreds of managers of payroll departments across the United States, it covers every critical metric and supports them with over 200 tables and articles on key issues, including:

• Payroll processes and transactions. 20 metrics, including days between hire date and entry of employee in system…percentage of timesheets returned for correction… manual checks as a percentage of total payroll… days to resolve a payroll error… and many more.
• Payroll department staffing. Key metrics such as cost per payroll payment… number of timesheets processed… cost per manual check… and more.
• Payroll Outsourcing. Annual cost to outsource… expenditures for training on new payroll system… expenditures on system upgrades… and more.
• Customer Service. Inquiries received… inquiries per employee… days to resolve inquiries… and more..
• Performance comparisons among departments of all sizes.
• The Ultimate Goal: How to reduce department costs. Survey respondents identify their Top 5 strategies, featuring data, analysis, and success stories.

You can count on IOMA Research to provide you with a fresh, independent viewpoint, based on unique data and analysis and the combined experience of our top payroll professionals, consultants, and editors.

No-Risk Web Offer: You get IOMA's Ironclad 100% Money-Back Guarantee: if you're dissatisfied with your print report for any reason, return it within 30 days and you'll receive a full refund — with no questions asked. (Sorry, IOMA cannot grant refunds on electronic purchases.)

Click here to review this report's Table of Contents and Introduction.