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MIT-CTL Supply Chain Strategy

March 2010

[The Last Word] Learning the Hard Way: Looking for lessons in Toyota’s recall angst

Product recalls are often traumatic affairs, but Toyota’s recent efforts to fix problems with its cars must be at the top of the Richter scale for recall anxiety. No doubt the automaker will go through a period of painful self-examination to pinpoint the cause of the problems, but there are some important lessons for the broader supply chain community as well. …

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March 2010 - Table of Contents


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