Partner's Report for Law Firm Owners
September 2008
EXERCISING LEADERSHIP: Twenty Easy Ways Partners Can Cement Client Relationships During the Downturn
Its a simple truth: Happy clients dont leave their law firms. Yet partners know that the converse is fact, as well: Dissatisfied clients dont refer work to your firm (key, since most law firms rely heavily on referrals), eventually take their work elsewhere, andheres the kickerdamage your firms reputation with prospects.
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September 2008 - Table of Contents
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