Payroll Manager's Report

"Leaders are made based upon the circumstances of their life and how they handle challenges." This is an observation shared with PMR by Vicki Majors, former president of the American Payroll Association. "Challenges create leaders," she concludes. However, the prerequisite skills—vision, teambuilding, talent development, for example—to meet the challenges of the 21st century payroll department may be lacking, or worst still, undervalued.