Managing Benefits Plans

Self-service in HR can be a great time and money saver for benefits, 401(k), and basic personnel information changes. In fact, the ability of employee self-service to free up time, has been shown, according to a recent Towers Perrin survey, to lessen employee time spent on such tasks by 2% and to reduce HR generalist/specialist workloads by an average of 15%. Ideally this will lead to more time for strategic, business-objective pursuits for HR staff. But these benefits will be derived only if employees and managers use it.