HRfocus

Education Is Key to CDHP Success

Without fully educated consumers taking self-initiated actions, consumer-driven health plans (CDHPs) could be doomed, according to a recent brief from Employee Benefit Research Institute (EBRI; www.ebri.org).

Listening to Consumers: Values-Focused Health Benefits and Education cited the "perceived ineffectiveness of education in 401(k) plans," resulting in legislation to add defaults to these plans so that they no longer rely upon positive employee action. "In the health arena, the default approach is exactly…