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Human Resource Department Management Report

June 2005

How HR at Whirlpool Uses the ‘3 R’s’ to Deliver Bottom-Line Results

HR managers are all about corporate strategy these days, even if it’s only lip service or wishful thinking. It’s not for lack of initiative that HR is unable to step up; often HR managers simply don’t know how "strategic" looks or acts. One of the best ways to learn is by example, the saying goes, so here’s how HR at Whirlpool Corp. (Benton Harbor, Mich.) uses the "3 R’s" to link itself to the company’s overall strategic plan (see the sidebar, "Whirlpool’s Mission, Strategy, and 3 R’s").

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