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CPA Firm Management: How to Overcome Multi-Generational Friction to Build & Retain a Winning Team

When is it?

  October 30, 2008 at 02:00PM ET

Today, many CPA firms have three or four different generations of partners and staff working together.

In some, there is detrimental friction and misunderstanding, especially when baby boomer partners and “matures” interact badly with Gen X and Gen Y.

However, in other firms, those same generations work together in harmony, profitably, with high retention, successful development of staff and great profitability for the firm.

Learning how to develop understanding and appreciation among CPA firm partners and staff from multiple generations is a huge challenge, but, if you’re successful, the rewards can be great.

Do you and your partnership understand what your Gen X and Gen Y staff really want? Can your firm’s leaders be taught to recognize the strengths of a staff from generations that they may not be able to relate to—to keep the firm running smoothly, as well as assure retention of staff talent for years to come?

In this 90-minute interactive audio event, one firm that has answered these questions for itself will share how they have succeeded, supported by cooperation starting at the top with their managing partner and including all levels of partners and staff at different points in their career.

Generational harmony CAN be yours, too, and this event can help you get there.

Attend this audio conference, and you will hear about key issues such as:

  • Learn about how a foundation of mentoring and coaching opens the lines of communication among all generations at a CPA firm.
  • Hear how one firm started with a decision about its culture and developed it to embrace succeeding generations.
  • Get the inside story from staff about what they like about a culture that helps them to grow and work with others—and why they stay.
  • Find out how the generational structure works on a day to day basis—and how it can at your firm, too.
  • See how partners set the stage through increasing staff participation
  • Recognition and the enormous role it plays in not just rewarding individual behavior, but building a team spirit that all generations contribute to.
  • Flexible workplaces are becoming more accepted—but a firm that truly embraces flexibility shows how this is a key part of retention and staff development.
  • Continuous learning: What staff have to say, and how they demonstrate the results in productivity and quality.
  • Getting the word out about your changing culture: To recruits, to clients, and the world.
  • And more!

Plus, get answers to all of your toughest questions in the Q&A session following the presentation.

FEATURED FACULTY

Gary Adamson
Managing Partner
Brady Ware

Brian Jacob
Human Resource Manager
Brady Ware


Purchasing

Order the Recording ONLY.$275.00
   CD

This Audio Conference is part of ...
Focus Areas
Product Group
CPA Firm Management
 
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